Studio Relaunch: Important Info & FAQ


    Updated July 1, 2021

    We are overjoyed to be open again! We’re so grateful for the staff and students who have stuck with us, and for those newly returning. We’ll be easing back into classes with 6 feet between mats as of July 1st. As per the City of Edmonton, masks are no longer mandatory in indoor spaces as of July 1, 2021!

    We continue to implement stringent guidelines and cleaning protocols for our teachers and staff to follow, and there are guidelines for our students as well. Please read all details below so we can work together to ensure the health, safety and enjoyment of you and our entire team.

    Here’s everything you need to know about cleaning protocols, special air filters, pass options, livestreams, Prana Yoga Online & more

     

     

    WHAT TO EXPECT:

     

    MASKS: Are no longer mandatory indoors as of July 1, 2021.

     

    CLEANING: We are cleaning and sanitizing with an all natural hospital grade disinfectant between every class, and hand sanitizer is available throughout the studio. We have soap dispensers and touchless paper towels available in the washrooms. Vinyl floor stickers designate distancing in reception and yoga rooms.

     

    ONLINE SIGN IN ONLY. No walk-ins please! Class sizes are limited, and spots must be reserved in advance.

    • In order to register for classes online, credit card info is required. Please check that your online profile is up to date and correct.
    • Class full? Join the waitlist. In order to receive notification if you have been moved from the waitlist into the class, make sure your contact info is up to date in your Mindbody profile! Sign up for email and text alerts to ensure you are notified right when a spot opens!

     

    CANCELLING

    • Cancel your class booking without penalty up to 6 hours prior to class
    • After the 6 hour mark and for no shows, a $15 fee will be charged to your credit card, or loss of that class from your account.
    • If you are not on site and checked in 5 minutes prior to the class start time, that may be considered a no show.
    • After 3 late cancels or no shows, you will be temporarily suspended from online booking.
    • Cancel via MindBody.

     

    WHAT TO BRING

    • Please bring your own mat, yoga towel (for warm classes), and any props you would like to use. Our prop closet is closed for the time being. We have props for sale in our retail section if needed.
    • Please ensure all props from home are sanitized before coming in. We have mat and block spray available in the studio rooms as well.
    • Lockers are now open once again.

     

    WHEN YOU ARRIVE

    • Studio doors will remain locked until 20 minutes prior to class start time. Remember to sign up BEFORE you come!
    • Do not arrive more than 15 minutes before class, to leave time for other classes to exit.
    • Arrive at least 5 minutes prior to class start time, or your spot may be forfeited.
    • Scan your tag at the desk to complete check in.
    • Arrive changed and ready to practice, and leave your valuables at home or in your trunk. We will be minimizing use of change rooms. Showers are closed for now. Bring your own water.
    • We are are so excited to see you!

     

    THE YOGA ROOMS

    • Our warm/hot room has an ERV that pulls in 100% fresh air completely exchanging the room air within 20 minutes! Fresh outside air also passes through a high grade carbon filter. Humidity has been shown to prevent droplet spread for safe, clean air. Earth room and reception have great airflow with air circulation ON 24 hours per day! We will also be propping open doors whenever possible.
    • Each mat space is marked with a lotus sticker. Please place the front center of your mat on the sticker to maintain physical distancing.
    • Teachers will stay on their mats and will not be doing any hands on assists.

     

    MEMBERSHIPS & CLASS CARDS

    • All 10/20 class passes and pre-paid year passes will have time added to account for the months we were closed if needed and by request.
    • All Monthly Unlimited Auto Renew Memberships will remain at half price for the livestreams. Full price membership will be reinstated on your first class visit.

     

    Let’s all be kind, clear and open minded as we navigate coming back together for the path and practice of yoga. We get to explore this new way to connect with ourselves and each other!

     

     

     

    FAQ for Prana’s Reopening

     

    What is Prana Yoga Online/VOD?

     

    Prana Yoga Online is our amazing video on demand (VOD)  subscription yoga platform with over 170 Prana classes available anytime, anywhere, with new classes added weekly! These videos are filmed on a high def camera with excellent picture and sound for seamless guidance. Choose from many teachers, styles and classes including yin, kundalini, back care, pranic flow, yoga core and more!

     

    What is Livestream?

     

    Livestream classes will now be filmed during our public in-studio classes, so you can join in with us from home! We’ll have one each morning and one each aft/eve in a variety of styles and teachers. Classes begin on livestream at the same time that they begin in the studio, so we all practice together. We will no longer be sending the 24 hour link, but the class will be available on our new livestream page until the beginning of the next scheduled livestream. What this means; The morning class will be available on the livestream link you’re sent until the evening class begins, and the evening class is available until the morning class begins. Please sign up for the livestreams well in advance on our schedule page.

     

    What is the price for Prana Yoga Online?

     

    You can access our 170+ classes (with more being added every week) for $29/month. All Virtual, Gold, Prime and Silver Members with ACTIVE (not frozen) memberships can join for only $19/month.

     

    I have been a Virtual Member since Prana closed, what do I do now?

     

    Virtual memberships will continue to auto-renew, and you will continue to have access to all of the livestream videos (2 per day). You can add VOD with our catalog of classes for $19/month. If you’d like to add on the VOD please let us know and we’ll send you a link!

     

    I have a (Gold, Silver, Prime) membership. Do I get VOD or Livestream?

     

    You sure do! All ACTIVE (not frozen) members will have a special VOD price of $19/month. You’ll have this link emailed to you. Livestream is also included in this special package! As a special thank you to each of you, we’ll be including a 7 day free trial of the VOD and Livestream site. All Gold, Silver or Prime membership will remain at half price until your first in-studio class.

     

    What are the pricing options?

     

    Here’s a quick run down:

    Prana Yoga Online/VOD: $29/month ($19/month for members)

    Livestream only (Virtual Membership): $59/month (add on Prana Yoga Online/VOD for $19/m)

    Gold Membership $109/month | Unlimited In-Studio + Livestreams (add on Prana Yoga Online/VOD for $19/m)

     

    What if I don’t like it?

     

    No problem! You can cancel your subscription at any time before the next billing cycle.

     

    If I cancel my studio membership, can I still get Prana Yoga Online/VOD?

     

    If you are getting the special rate of $19/month for members and you cancel your membership with Prana, your VOD subscription will go to the regular price of $29/month and will not include Livestream access.

     

    From our opening last summer:

    “I had the chance to go to a wonderful class last night at the studio. Beforehand, I was a bit nervous about attending a public indoor class but after seeing the work you guys are putting into the distancing and sanitization of the studio, I can say that my worry disappeared. It is so good to feel the energy of the people at the studio and the live voice of the instructor. It filled me up and relaxed my mind. Thank you so much. Can’t wait for the next class. ❤️ “ – Russell